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Canvas Update

Department Information

Location:

Contact:
Phone: 1-866-753-4544
Phone: 334-420-4200

Important Canvas Update

Assistance with Claiming Alabama.edu Account
Required to gain access to your CANVAS Courses
When: Thursday, June 6, 2024
 
Times:
 8:00 a.m. – 12:00 p.m.
Where:
Microsoft Teams meeting
Join on your computer or mobile app
 
Please have access to your cell phone

Step 1: Claim your new Alabama.edu account

  1. Haven’t claimed your new Alabama.edu account? Check your personal email for a message from noreply@rapididentity.com. Check your spam folder.
  2.  If you have not received the email and haven’t processed your claim code for the new account, use your a#@stu.trenholmstate.edu student account and do the following:
    •  Go to the  MyTrenholm Portal and make sure that your personal email address is current. Your personal email address will be used for future alabama.edu password reset notifications.

    • Once you update your personal email, go to the IT Help Desk to request a new claim code email – this will be sent to the personal email address that you just updated.

    • After your new A#@alabama.edu account is successfully claimed, you are ready to log in to Canvas.

Step 2: Sign in to the new Alabama.edu Canvas

  1.  Log in to the New Alabama.edu Canvas at https://alabama.instructure.com or from our website, click on MyTrenholm | Alabama.edu Canvas and log in with your alabama.edu credentials.
    • Alabama.edu Credentials – A#@alabama.edu and your new password.

MyTrenholm Portal and TSCC Email

Continue to use your a#@stu.trenholmstate.edu email address and password to access the MyTrenholm Portal and TSCC Email.

Coming Soon

  • New Alabama.edu Ellucian experience/MyTrenholm Portal

  • New Alabama.edu email access

Need Help? Use the following link to submit a ticket to the IT department.

https://trenholm.sharepoint.com/Pages/Help%20Desk.aspx