
Trenholm State Community College Partners to Provide Customer Service Professional Training Program
Home / Trenholm State Community College Partners to Provide Customer Service Professional Training Program
The Alabama Community College System announced on Tuesday a partnership with multiple leading companies in Alabama to develop a comprehensive Customer Service Professional Training Program tailored to meet the hiring needs of the growing customer service industry.
The partner companies consist of Alabama Power, BlueCross BlueShield of Alabama, Spire, Protective Life Insurance, ALFA Insurance, ASK Telemarketing and Guardian Credit Union.
“Our college consortium of Jefferson State, Lawson State and Trenholm State Community College were excited to partner together to provide a meaningful training program that leads to great career opportunities with some of the top companies in the state,” said Leah Bigbee, who serves as the dean of Workforce Education at Jefferson State.
Customer service is the backbone of successful businesses. Skilled professionals in this field ensure that customers receive the best possible experience, fostering loyalty and satisfaction. The new program opens doors to a dynamic and in-demand career and the skills acquired can serve as a foundation for growth, whether students choose to stay in customer service or transition into other roles within these companies.
Link to full article – Alabama Community College System and industry coalition launch Customer Service Professional Training Program – Alabama News Center
Interested in signing up? – Customer Service/ Call Center Training – Trenholm State Community College
